Warranty Program
The Nice North America warranty program starts from the date of final product sale. In order to return products for warranty repairs, please call for a returned goods authorization number (RA #) at 760-438-7000. For warranty repair service, proof of purchase will be required. Regrettably, we are unable to accept or process shipments sent to us without an assigned RA# clearly marked on the
outside of the box.
- Contact the Technical Support Department for an RA #.
- Have available for the technician, the quantity and model of the products to be returned.
- Attach receipts to products to be considered under warranty.
- Pack products to be returned appropriately to prevent damage during shipment back to NSC.
- Clearly mark the RA# on the outside of the package and return to NSC.
Attn: (RA number)
Nice North America
8740 South Crossroads Drive
Suite 100
Olive Branch, MS 38654
We will examine and diagnose your equipment thoroughly. If we find a manufacturer’s defect, we will repair or replace the defective part under warranty.